Xfinity Retail Service Associate (hermitage, Tn)

The Comcast Nbcuniversal Foundation Inc

Hermitage, TN, United States
Base pyy: $15.25
**
Customer experience
Mobile activation
Technical support
** Comcast is seeking a Retail Service Associate in Hermitage, TN, to provide exceptional customer support and assistance with mobile activations, troubleshooting, and operational duties in the store. The ideal candidate should have strong communication skills, a customer-focused attitude, and a basic understanding of technology. **

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Service Associate in Hermitage, TN, to provide exceptional customer support and assistance with mobile activations, troubleshooting, and operational duties in the store. The ideal candidate should have strong communication skills, a customer-focused attitude, and a basic understanding of technology. **

Salary

Base Pay: $15.25

Skills & Requirements

Must-have

  • customer experience
  • mobile activation
  • technical support
  • troubleshooting
  • customer education

Nice-to-have

  • teamwork and collaboration
  • enthusiasm for technology
  • driving incremental revenue

Key Requirements

  • 0-2 Years relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter