Patient Service Specialist

Cleveland Clinic

Louisville, Kentucky, US
Patient-first experience
Heart model
Professional environment
At Cleveland Clinic Health System, we believe in a better future for healthcare

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare.
  • As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare.

Skills & Requirements

Must-have

  • patient-first experience
  • HEART model
  • professional environment
  • patient registration
  • telephone triage
  • insurance verification
  • co-pay collection

Nice-to-have

  • support and appreciation
  • rewarding career
  • transforming patient experience

Key Requirements

  • High School Diploma/GED and 2 years experience
  • Associate’s Degree and 1 year experience
  • Bachelor’s Degree
  • Knowledge of medical terminology
  • Dexterity sufficient to operate a PC
  • Ability to lift and transport up to 25 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter