Member Enrollment Representative

621

Remote, US
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Process new member enrollments accurately
Enter enrollment data into qnxt system
Maintain comprehensive member records
Mass General Brigham Health Plan is seeking a fully remote Member Enrollment Representative to manage and process member enrollments, ensuring compliance with regulatory requirements. The ideal candidate will have experience in member enrollment, preferably with QNXT, and possess strong customer service and organizational skills

Job Summary

  • Mass General Brigham Health Plan is seeking a Member Enrollment Representative to process and manage member enrollments while ensuring accuracy and regulatory compliance.
  • The role involves responding to member inquiries about benefits and coverage while collaborating with customer service, claims, and finance teams for a seamless experience.
  • This full-time remote position offers competitive salaries ranging from $19.81 to $28.30 per hour along with comprehensive benefits and career growth opportunities.

Matching Summary

Match Score: 85

Mass General Brigham Health Plan is seeking a fully remote Member Enrollment Representative to manage and process member enrollments, ensuring compliance with regulatory requirements. The ideal candidate will have experience in member enrollment, preferably with QNXT, and possess strong customer service and organizational skills.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including flexible work options and career growth

Skills & Requirements

Must-have

  • Process new member enrollments accurately
  • Enter enrollment data into QNXT system
  • Maintain comprehensive member records
  • Respond to member inquiries regarding coverage
  • Ensure compliance with enrollment regulations

Nice-to-have

  • Collaborate with cross-functional teams
  • Assist in training new representatives
  • Strong organizational and time management skills
  • Exceptional customer service communication skills
  • Handle complex enrollment issues effectively

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years customer service or administrative experience
  • 2-3 years health insurance enrollment experience preferred
  • QNXT software experience highly preferred
  • Associate's Degree in related field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter