Client Service Representative - Cuha

Cornell University

Ithaca, US
$24.30 - $26.15 ph
Fully remote
In-person client experience
Outgoing, welcoming, enthusiastic, empathetic
Adaptable and move throughout organization
The Cornell University College of Veterinary Medicine seeks a Client Service Representative to join the team at the Cornell University Hospital for Animals (CUHA), focusing on the in-person client experience

Job Summary

  • The Cornell University College of Veterinary Medicine seeks a Client Service Representative to join the team at the Cornell University Hospital for Animals (CUHA), focusing on the in-person client experience.
  • Responsibilities include greeting clients, gathering information, answering phones, notifying clinical services, handling emergencies, preparing invoices, processing payments, and maintaining cash control.
  • Cornell University offers great benefits including 3 weeks of paid vacation, 13 additional holiday days, comprehensive health care, wellness programs, employee discounts, generous retirement contributions, and educational benefits.

Matching Summary

The Cornell University College of Veterinary Medicine seeks a Client Service Representative to join the team at the Cornell University Hospital for Animals (CUHA), focusing on the in-person client experience.

Salary

$24.30 - $26.15

Skills & Requirements

Must-have

  • in-person client experience
  • outgoing, welcoming, enthusiastic, empathetic
  • adaptable and move throughout organization
  • answer multi-line phone system
  • handle emergency situations
  • prepare and audit invoices
  • maintain balanced cash drawer

Nice-to-have

  • sincere compassion
  • positive attitude
  • work within a diverse team
  • exceptional client service awards

Key Requirements

  • High School or associate's degree
  • 2-4 years relevant customer service experience
  • Excellent customer service skills
  • Effective and professional verbal communication
  • Ability to maintain calm demeanor
  • Ability to work efficiently in busy environment
  • Ability to multitask and solve problems
  • Basic computer and technical skills
  • Ability to learn electronic medical record system

Work Rights

Not specified

Tailored Resume

Cover Letter