Network & Field Services Technician

Alterastg

Carrollton, GA, US
Base: ~$42,000pyear; bonus/equity: not specified; ...
Fully remote
2+ years it support experience
Ability to troubleshoot windows systems
Strong communication and customer service skills
This position is a full-time IT support and field services role for a software company in Carrollton, GA

Job Summary

  • This position is a full-time IT support and field services role for a software company in Carrollton, GA.
  • The technician provides technical support, installs and supports the company’s proprietary law enforcement and fingerprinting software.
  • The role combines Level 1–3 IT support, customer service, and some administrative work.

Matching Summary

This position is a full-time IT support and field services role for a software company in Carrollton, GA.

Salary

Base: ~$42,000/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years IT support experience
  • Ability to troubleshoot Windows systems
  • Strong communication and customer service skills

Nice-to-have

  • Technical degree or IT certifications
  • Experience with network hardware
  • Skills in PC imaging and documentation

Key Requirements

  • 2 years IT support experience
  • Basic understanding of networking concepts
  • Ability to travel and lift equipment

Work Rights

Not specified

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