Senior Manager, Customer Success

Live Nation Entertainment

Multiple Locations, United States
Base: $110,000 - $120,000 usd; bonus/equity: not s...
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6+ years relevant experience in technology or ecommerce
Proven customer success or client-service background
Strong financial analysis and forecasting capabilities
** Live Nation Entertainment is seeking a Senior Manager of Customer Success to enhance client relationships and drive operational improvements within their Media & Sponsorship division. The ideal candidate will have significant experience in technology, ecommerce, or consulting, along with strong analytical and relationship management skills. **

Job Summary

  • This role involves pivoting between external client management and internal business operations to drive growth within the Ecommerce marketplace.
  • The successful candidate will manage client portfolios, conduct quarterly business reviews, and act as the voice of the client to optimize digital products.
  • Benefits include a comprehensive health plan, generous paid time off with free concert tickets, and a 401(k) program with company match.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Senior Manager of Customer Success to enhance client relationships and drive operational improvements within their Media & Sponsorship division. The ideal candidate will have significant experience in technology, ecommerce, or consulting, along with strong analytical and relationship management skills. **

Salary

Base: $110,000 - $120,000 USD; Bonus/Equity: Not specified; Benefits: Medical, Vision, Dental, 401(k) match, Stock Program

Skills & Requirements

Must-have

  • 6+ years relevant experience in technology or ecommerce
  • Proven customer success or client-service background
  • Strong financial analysis and forecasting capabilities

Nice-to-have

  • MBA degree preferred
  • Digital product optimization experience
  • Entrepreneurial spirit and innovative mindset

Key Requirements

  • BA/BS degree required, MBA preferred
  • Must have US work authorization without sponsorship
  • 6+ years of experience in tech, ecommerce, or consulting

Work Rights

Must possess US work authorization

Tailored Resume

Cover Letter