Customer Support/ops Coordinator Ii

RELX (LexisNexis)

Durban, South Africa
Experience in customer service
Strong communication skills
Problem-solving abilities
The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels

Job Summary

  • The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels.
  • This role focuses on resolving inquiries, supporting product usage, and strengthening customer relationships.
  • We are delighted to offer country specific benefits.

Matching Summary

The Customer Service Representative provides timely, accurate, and friendly support to customers across phone, email, and digital channels.

Skills & Requirements

Must-have

  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Comfort with technology

Nice-to-have

  • Attention to detail
  • Commitment to accessibility
  • Willingness to learn

Key Requirements

  • Ability to manage inquiries clearly
  • Experience in any industry or channel
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter