Customer Success Manager - Financial Software

NEGAP

London, England, United Kingdom
Customer relationship coordination
Issue resolution and escalation management
Corporate financial accounting experience
Customer Success is a key role to ensure customer happiness and success

Job Summary

  • Customer Success is a key role to ensure customer happiness and success.
  • Our Customer Success Managers work directly with customers to improve their overall user experience.
  • We’re looking for individuals who bring optimism and drive to tackle big challenges.

Matching Summary

Customer Success is a key role to ensure customer happiness and success.

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Issue resolution and escalation management
  • Corporate financial accounting experience

Nice-to-have

  • Curious minds and courageous collaborators
  • Strong relationships with executive leadership
  • Excellent verbal and written communication skills

Key Requirements

  • 3-5+ years in a customer facing services role
  • Project management experience with Workday HCM, Payroll, or Financials preferred
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter