The role serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment through the Signature Success Plan
Job Summary
The role serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment through the Signature Success Plan.
Candidates must leverage AI literacy and prompt engineering to automate routine tasks like meeting summaries and health monitoring while driving strategic innovation.
This position offers an office-flexible environment with an expectation of being in the office three days per week to foster collaboration.
Matching Summary
The role serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment through the Signature Success Plan.
Skills & Requirements
Must-have
Fluent Vietnamese language skills mandatory
Salesforce Certified Administrator required
3+ years Customer Success or SaaS experience
Proficiency in Sales Cloud features and automation
Ability to drive C-level business value discussions
Nice-to-have
Experience with Einstein Lead Scoring and Opportunity Insights
Strong consulting and negotiation skills
Proactive approach to learning autonomous agent capabilities
Ability to translate technical concepts for diverse audiences
Collaborative mindset for solving complex problems