Own and lead end-to-end service transition for assigned projects, developing and improving service design frameworks and governance
Job Summary
Own and lead end-to-end service transition for assigned projects, developing and improving service design frameworks and governance.
Collaborate with Product Owners, Architects, Engineers, and third-party suppliers to ensure successful service delivery and monitor project performance.
The company is committed to creating a workplace where everyone feels they belong, offering a flexible remote working environment with various perks like meal allowances and extra days off.
Matching Summary
Own and lead end-to-end service transition for assigned projects, developing and improving service design frameworks and governance.
Skills & Requirements
Must-have
Service Management (ITIL Foundation minimum)
Manage complex transitions
Service Design Packages
Transition plans
ITSM tools (ServiceNow)
Nice-to-have
Customer-focused IT services
People-first, insight-driven culture
Calm, decisive approach under pressure
Collaborative, forward-thinking team
Key Requirements
ITIL Foundation minimum
Proven ability to manage complex transitions
Excellent communication, facilitation, and stakeholder engagement skills