Service Now Administrator /itom Analyst

AIR MILES Reward Program

Toronto, ON, Canada
Base: $61,600.00 - $113,900.00; bonus/equity: may ...
Servicenow cmdb administration
Itil process alignment
Configuration item lifecycle management
The role manages the Configuration Management Database to ensure accurate and up-to-date information about IT infrastructure

Job Summary

  • The role manages the Configuration Management Database to ensure accurate and up-to-date information about IT infrastructure.
  • AIR MILES is a wholly-owned subsidiary of the Bank of Montreal, offering a comprehensive benefits package including health insurance and retirement savings.
  • Candidates will collaborate with cross-functional teams to implement automation and maintain compliance with security and regulatory standards.

Matching Summary

The role manages the Configuration Management Database to ensure accurate and up-to-date information about IT infrastructure.

Salary

Base: $61,600.00 - $113,900.00; Bonus/Equity: May include commission structure; Benefits: Health insurance, tuition reimbursement, accident/life insurance, retirement plans

Skills & Requirements

Must-have

  • ServiceNow CMDB administration
  • ITIL process alignment
  • Configuration Item lifecycle management
  • Data governance and reconciliation
  • Discovery tool integration

Nice-to-have

  • Cross-functional collaboration skills
  • Automated data collection expertise
  • Strong Excel analytical skills
  • Training and reporting capabilities

Key Requirements

  • Bachelor's Degree in Computer Science or related field
  • Minimum 3 years ServiceNow experience
  • ServiceNow CSA certification preferred
  • Strong Excel skills required

Work Rights

Not specified

Tailored Resume

Cover Letter