Royal Service Supervisor

Sofitel Sydney Wentworth

Austin, TX, United States
On-site
Lead and supervise daily operations
Handle guest concerns
Monitor task completion
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service

Job Summary

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
  • Paid time off, Medical, Dental and Vision Insurance, 401K, and discounted rates worldwide are among the benefits offered.

Matching Summary

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.

Skills & Requirements

Must-have

  • Lead and supervise daily operations
  • Handle guest concerns
  • Monitor task completion
  • Computer literate in Microsoft Windows

Nice-to-have

  • Service focused personality
  • Work well under pressure
  • Focus attention on guest needs
  • Ability to lead by example

Key Requirements

  • Previous experience in a similar leadership role
  • Previous customer related experience
  • Outstanding guest services skills
  • Sophisticated verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter