Customer Service Specialist

Allamericandodgemidland

**
Customer order processing
Demand planning coordination
Inventory reconciliation
** The Customer Service Specialist position at All American Dodge Midland focuses on coordinating operational support for customer orders and ensuring accuracy in forecasting and inventory management. The role demands strong analytical and communication skills, alongside a background in customer service or manufacturing. **

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
  • Responsible for maintaining the Master Demand Plan, coordinating with plant operations for scheduling and delivery, and participating in Sales/Operations meetings to reconcile forecasts with manufacturing capacity.
  • Provides timely reports on forecasts, shipping plans, sales, OTD, safety stock levels, and product history to support various departments.

Matching Summary

Match Score: 75

** The Customer Service Specialist position at All American Dodge Midland focuses on coordinating operational support for customer orders and ensuring accuracy in forecasting and inventory management. The role demands strong analytical and communication skills, alongside a background in customer service or manufacturing. **

Skills & Requirements

Must-have

  • Customer order processing
  • Demand planning coordination
  • Inventory reconciliation
  • Price list maintenance
  • Billing and collections resolution
  • Material return coordination
  • Product shipment coordination

Nice-to-have

  • Customer success focus
  • Innovation and collaboration
  • Respectful interaction
  • Open and honest communication
  • Integrity in actions

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter