Pharmacy Tech Support Call Center Representative (home-based)

IQVIA

Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy technician experience
Call center support skills
Payment assistance solutions
IQVIA is the only global provider of commercial solutions helping biopharma, medical device and diagnostic companies deliver therapies to patients worldwide

Job Summary

  • IQVIA is the only global provider of commercial solutions helping biopharma, medical device and diagnostic companies deliver therapies to patients worldwide.
  • The Pharmacy Support Call Center Representative provides payment assistance solutions such as co-pay cards or vouchers and handles requests including card activation and program eligibility.
  • IQVIA cultivates a diverse corporate culture and is an equal opportunity employer committed to integrity and professionalism in its hiring process.

Matching Summary

IQVIA is the only global provider of commercial solutions helping biopharma, medical device and diagnostic companies deliver therapies to patients worldwide.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare and/or other benefits

Skills & Requirements

Must-have

  • Pharmacy technician experience
  • Call center support skills
  • Payment assistance solutions
  • Patient and pharmacy communication
  • Remote work from home
  • HIPAA certified

Nice-to-have

  • Bi-lingual English/Spanish
  • Medical claim processing knowledge
  • Problem resolution and escalation
  • Customer service in healthcare
  • Teamwork and inclusiveness

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certification required
  • 3+ years call center experience preferred
  • Must currently be working on a PSS contracted role with IQVIA

Work Rights

Not specified

Tailored Resume

Cover Letter