Customer Service Medewerker

KONE Bahrain

Den Haag, Netherlands
Hybrid
Professional customer service
Handling customer inquiries
Dispatching service technicians
KONE Bahrain is seeking a Customer Service Medewerker in Den Haag, Netherlands, who is dedicated to delivering high-quality service and possesses a strong service mindset. The role involves handling customer inquiries, dispatching service requests, and maintaining accurate documentation while working in a hybrid environment

Job Summary

  • During every contact moment with the customer, you professionally provide a high level of service.
  • You will be friendly and professionally receiving and registering fault and lockout notifications by phone.
  • We offer a market-conform salary and a bonus, generous leave of 41 days, and opportunities for further development.

Matching Summary

Match Score: 85

KONE Bahrain is seeking a Customer Service Medewerker in Den Haag, Netherlands, who is dedicated to delivering high-quality service and possesses a strong service mindset. The role involves handling customer inquiries, dispatching service requests, and maintaining accurate documentation while working in a hybrid environment.

Skills & Requirements

Must-have

  • professional customer service
  • handling customer inquiries
  • dispatching service technicians
  • documenting data in system
  • Dutch and English language proficiency

Nice-to-have

  • service mindset
  • collaborative team environment
  • proactive attitude
  • stress resistant
  • innovative and collaborative culture

Key Requirements

  • MBO-4 work and thinking level
  • Ability to interpret documents correctly
  • Experience in a customer service environment is a pré
  • Experience with CRM systems is a pré
  • Residing in the Randstad

Work Rights

Not specified

Tailored Resume

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