EōS Fitness is seeking a dynamic and highly organized Member Experience Manager to support members and guests by delivering best-in-class service
Job Summary
EōS Fitness is seeking a dynamic and highly organized Member Experience Manager to support members and guests by delivering best-in-class service.
This role is responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback.
Benefits include a highly energetic team, free membership, discounted services, and comprehensive health benefits.
Matching Summary
EōS Fitness is seeking a dynamic and highly organized Member Experience Manager to support members and guests by delivering best-in-class service.
Salary
$15 - $15 USD
Skills & Requirements
Must-have
Exceptional customer service delivery
Member retention strategies
Front desk staff training and motivation
Facility cleanliness and safety standards
Online reputation management
Nice-to-have
Optimistic and fun work environment
Team player mentality
Proactive problem-solving
Key Requirements
Proven customer service or leadership experience
Excellent communication and problem-solving skills