JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients.
The Guest Relations Executive is responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships throughout their stay.
We offer a competitive salary, benefits package, and opportunities for professional growth within our organization.
Matching Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients.
Skills & Requirements
Must-have
Guest check-in and check-out management
Handling guest inquiries and complaints
Proficiency in hotel management software
Excellent communication and interpersonal skills
Ability to work flexible hours
Nice-to-have
Empathy and patience with guests
Strong organizational and time management skills
Cultural sensitivity and adaptability
Team player with cross-department collaboration
Discretion in handling confidential information
Key Requirements
Bachelor's degree in Hospitality Management or related field preferred
2+ years experience in guest relations or customer service