Relationship Manager – Sme, Nairobi Region

Absa Group

Nairobi, Kenya
Manage and sustain customer relationships
Maximize portfolio contribution
Business development for new and existing customers
To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business

Job Summary

  • To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business.
  • The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
  • The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.

Matching Summary

To manage and sustain a relationship with Business Banking customers, building long-term relationships founded on efficient and reliable support for their business.

Skills & Requirements

Must-have

  • Manage and sustain customer relationships
  • Maximize portfolio contribution
  • Business development for new and existing customers
  • Conduct annual customer reviews
  • Resolve customer complaints
  • Monitor and control portfolio quality

Nice-to-have

  • Empowering Africa's tomorrow
  • Design your future with career development
  • Contribute to equitable demographic representation

Key Requirements

  • 3 years' experience in Business related field
  • Business Degree
  • Higher Diplomas: Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter