Senior User Support Specialist

PAE/Amentum

Us, TN, United States
Base: 23.33; bonus/equity: not specified; benefits...
End-user support for applications
Technical troubleshooting for hardware
Experience with microsoft 365 applications
The Contractor is responsible for providing direct end-user support for the applications being supported

Job Summary

  • The Contractor is responsible for providing direct end-user support for the applications being supported.
  • Provides user-level support and assistance for Microsoft 365 applications and enterprise software to ensure effective use by staff.
  • This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA).

Matching Summary

The Contractor is responsible for providing direct end-user support for the applications being supported.

Salary

Base: 23.33; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • End-user support for applications
  • Technical troubleshooting for hardware
  • Experience with Microsoft 365 applications

Nice-to-have

  • Supervisory experience helpful
  • Expert user of government systems
  • Experience with DOJ office automation

Key Requirements

  • Must be able to obtain US government security clearance
  • At least two years of experience in teaching users
  • Undergraduate degree strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter