Patient Scheduling Agent Prn - Blood And Marrow

Kansashealthsystem

Westwood, Kansas, United States
Fully remote
High volume telephone call handling
Epic cadence scheduling system proficiency
Insurance pre-certification and verification
The Kansas Health System is seeking a Patient Scheduling Agent PRN for their Blood and Marrow department in Westwood, Kansas. This fully remote position focuses on providing excellent customer service by assisting patients with scheduling appointments, handling insurance registration, and managing a high volume of patient interactions, primarily through a call center setting

Job Summary

  • The Patient Scheduling Associate provides the highest level of customer service by assisting patients with routine scheduling of new and follow-up appointments.
  • Employees may have the opportunity to work remotely from home after demonstrating consistent competency with job duties in a call center setting.
  • The role requires maintaining strict patient confidentiality while verifying demographics, insurance information, and processing referrals using hospital systems.

Matching Summary

Match Score: 85

The Kansas Health System is seeking a Patient Scheduling Agent PRN for their Blood and Marrow department in Westwood, Kansas. This fully remote position focuses on providing excellent customer service by assisting patients with scheduling appointments, handling insurance registration, and managing a high volume of patient interactions, primarily through a call center setting.

Skills & Requirements

Must-have

  • High volume telephone call handling
  • Epic Cadence scheduling system proficiency
  • Insurance pre-certification and verification
  • MyChart patient portal support
  • Point of service copay collection

Nice-to-have

  • Remote work eligibility after competency
  • Strong problem resolution skills
  • Collaborative team relationship building
  • Experience with clinical care teams

Key Requirements

  • High School Graduate or GED
  • Six months direct customer service in health care
  • Fluent English language skills

Work Rights

Not specified

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