Customer Wellbeing Team Lead (germany)

healf.zone

London, United Kingdom
On-site
Native german speaker
Lead german customer experience
Hands-on customer support
As Customer Wellbeing Team Lead (Germany), you will be responsible for building and leading our German-speaking customer function as we expand into Europe

Job Summary

  • As Customer Wellbeing Team Lead (Germany), you will be responsible for building and leading our German-speaking customer function as we expand into Europe.
  • You will initially operate hands-on, setting the tone and standards, and will then lead the hiring and onboarding of 4–5 Customer Wellbeing Executives as we scale.
  • This is your chance to help build something that’s not only extraordinary, but a first of its kind.

Matching Summary

As Customer Wellbeing Team Lead (Germany), you will be responsible for building and leading our German-speaking customer function as we expand into Europe.

Skills & Requirements

Must-have

  • Native German speaker
  • Lead German customer experience
  • Hands-on customer support
  • Build high-performance team culture
  • Own key performance metrics

Nice-to-have

  • Passion for health and wellness
  • Startup environment experience
  • Mentoring and coaching others

Key Requirements

  • Native German speaker
  • 2+ years' Customer Service/Experience
  • Strong English communication skills
  • Team lead or management experience

Work Rights

Not specified

Tailored Resume

Cover Letter