Technical Support With Polish

HPE (Hewlett Packard Enterprise)

Sofia, Bulgaria
Hybrid
Technical troubleshooting in computing
Customer service and support skills
Case management databases proficiency
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.
  • The role involves resolving technical issues for customers and internal users, articulating case summaries, and contributing to the Knowledge Management System while working in a hybrid model.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and fosters an inclusive culture that values varied backgrounds and flexibility.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.

Skills & Requirements

Must-have

  • Technical troubleshooting in computing
  • Customer service and support skills
  • Case management databases proficiency
  • Phone and remote support experience
  • Bilingual communication in English and Polish

Nice-to-have

  • Analytical and problem solving skills
  • Ability to work in hybrid environment
  • Collaboration with sales teams
  • Proactive customer assistance
  • Adaptability and growth mindset
  • Cross-functional teamwork
  • Creativity and critical thinking

Key Requirements

  • 0-1 year experience in relevant technologies
  • Completion of post-primary education
  • Relevant industry qualification where applicable
  • Excellent verbal and written communication in English and Polish

Work Rights

Not specified

Tailored Resume

Cover Letter