Practice Patient Care Coordinator - Franklin Primary Care - Full Time

Concord Hospital

Franklin, USA
Patient registration and data management
Customer service and patient interaction
Medical office operations knowledge
The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service

Job Summary

  • The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.
  • Responsibilities include greeting and arriving patients, verifying insurance and demographic information, facilitating patient care between services, and maintaining medical records.
  • The role involves processing incoming calls, scheduling appointments, managing reports, and promoting patient enrollment in programs.

Matching Summary

The Practice Patient Care Coordinator is the primary access point for patients and their families, ensuring timely, efficient, and compassionate customer service.

Skills & Requirements

Must-have

  • Patient registration and data management
  • Customer service and patient interaction
  • Medical office operations knowledge
  • Scheduling and appointment confirmation
  • Mail and fax distribution

Nice-to-have

  • Support a culture of 'yes'
  • Work independently and in a team
  • Familiarity with medical terminology

Key Requirements

  • High School degree or GED equivalency
  • Proven customer service experience
  • Knowledge of medical office operations
  • Annual registration competency exam

Work Rights

Not specified

Tailored Resume

Cover Letter