Senior Manager - Content Personalization

PlayStation

London, United Kingdom
On-site
Personalization strategy development
Customer behavior analysis
Experimentation at scale
Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues

Job Summary

  • Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.
  • You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior.
  • You will lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

Matching Summary

Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues.

Skills & Requirements

Must-have

  • personalization strategy development
  • customer behavior analysis
  • experimentation at scale
  • omnichannel customer experience
  • data-driven decision making
  • stakeholder collaboration

Nice-to-have

  • passion for games industry
  • growth mindset
  • innovative ideas
  • high energy environment

Key Requirements

  • 12 years digital media entertainment experience
  • proven people management experience
  • Bachelor’s degree or equivalent
  • experience in digital commerce or e-commerce

Work Rights

Not specified

Tailored Resume

Cover Letter