Gestionnaire Des Opérations – Services Terrain

DSI Underground

Val-d’Or, QC, Canada
Not specified (assume hybrid or onsite based on job nature)
Field service operations management
Team leadership and development
Maintenance and warranty process management
Sandvik Mining is seeking a Field Services Operations Manager in Val-d'Or, QC, to lead a team of service technicians, ensuring operational excellence and safety compliance while fostering strong client relationships. The role emphasizes continuous improvement, technical training, and strategic alignment with company goals

Job Summary

  • The Gestionnaire des opérations – Services terrain leads a dedicated team of field service technicians to ensure operational excellence, safety standards, and alignment with strategic growth objectives.
  • The role includes managing client relationships, driving continuous improvement, and developing a high-performing technical team to deliver exceptional service quality.
  • Sandvik offers opportunities for impact, career growth, ongoing training, and a competitive compensation and benefits program within a diverse and inclusive culture.

Matching Summary

Match Score: 85

Sandvik Mining is seeking a Field Services Operations Manager in Val-d'Or, QC, to lead a team of service technicians, ensuring operational excellence and safety compliance while fostering strong client relationships. The role emphasizes continuous improvement, technical training, and strategic alignment with company goals.

Skills & Requirements

Must-have

  • Field service operations management
  • Team leadership and development
  • Maintenance and warranty process management
  • Safety compliance and risk management
  • Use of CMMS/GMAO platforms
  • Technical expertise in mining equipment systems
  • Bilingual communication English/French

Nice-to-have

  • Culture of innovation and continuous improvement
  • Strong organizational and time management skills
  • Customer engagement and advisory skills
  • Digital tools for maintenance planning
  • Conflict resolution and change management
  • Agile decision-making focused on client needs
  • Microsoft 365 proficiency

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 5 years in maintenance or field service management
  • Valid driver’s license
  • Mining worker modular training (FMTM)
  • Additional mining supervisor certifications preferred
  • Bilingual in English and French
  • Experience with warranty and technical troubleshooting
  • Experience leading multi-site service operations

Work Rights

Canadian citizens and permanent residents prioritized

Tailored Resume

Cover Letter