Lockbox Supervisor Wed/thurs Mid-shift & Sat/sun First Shift
Fifth Third Bank
Cincinnati, OH, United States
Manage day-to-day operations
Monitor workflow and reallocate resources
Resolve accuracy issues
Assist the shift manager in managing day-to-day operations with responsibilities in multiple areas within Lockbox
Job Summary
Assist the shift manager in managing day-to-day operations with responsibilities in multiple areas within Lockbox.
Manage and review team member productivity and quality on a regular basis.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.
Matching Summary
Assist the shift manager in managing day-to-day operations with responsibilities in multiple areas within Lockbox.
Skills & Requirements
Must-have
Manage day-to-day operations
Monitor workflow and reallocate resources
Resolve accuracy issues
Manage team productivity and quality
Respond to customer inquiries
Function in a fast-paced environment
Nice-to-have
Create a positive and engaging environment
Willingness to share knowledge
Strong commitment to teamwork
Demonstrated self-motivation
Detail oriented
Key Requirements
Associates Degree in Business or equivalent work experience
One to three years Banking operations experience
Previous management experience preferred
Basic computer knowledge (Word, Excel, PowerPoint, MS Access)