Assistant Restaurant Manager (chinese Cuisine)

Disney Streaming

Lantau Island, Hong Kong
Oversee day-to-day operations
Achieve customer service goals
Handle guest complaints
Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals

Job Summary

  • Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals.
  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactory.
  • Train team on order taking, menu knowledge, proper selling and techniques.

Matching Summary

Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals.

Skills & Requirements

Must-have

  • Oversee day-to-day operations
  • Achieve customer service goals
  • Handle guest complaints
  • Train team on menu knowledge
  • Supervise associate performance
  • Business acumen and market trends

Nice-to-have

  • Deliver unprecedented personalization
  • Offer discreet recognition
  • Connect with guests' passions
  • Create memorable experiences

Key Requirements

  • Minimum 7 years' relevant working experience
  • At least 2 years in similar capacity
  • Proven managerial abilities
  • Fluent in English, Cantonese and Mandarin
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter