Workplace Experience Director

JLL

Newark, NJ, US
Base: $134,000.00 – $164,000.00 usd py; bonus/equi...
On-site
Workplace experience strategy
Operations excellence and performance management
Team leadership and development
JLL is seeking a Workplace Experience Director to lead initiatives that enhance employee experience within office environments in Newark, NJ. The role involves strategic partnerships, operational excellence, team leadership, and maintaining high service standards to foster a vibrant workplace culture

Job Summary

  • In this dynamic leadership role, you'll orchestrate a symphony of services—from hospitality and dining to events and amenities—that elevate every touchpoint of the employee experience.
  • This is your opportunity to directly impact how hundreds of employees feel about coming to work each day, while partnering with forward-thinking clients who understand that exceptional workplace experience is the cornerstone of organizational success, talent retention, and competitive advantage in today's evolving work landscape.
  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

Match Score: 85

JLL is seeking a Workplace Experience Director to lead initiatives that enhance employee experience within office environments in Newark, NJ. The role involves strategic partnerships, operational excellence, team leadership, and maintaining high service standards to foster a vibrant workplace culture.

Salary

Base: $134,000.00 – $164,000.00 USD per year; Bonus/Equity: 20% targeted bonus of the annual salary; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Workplace experience strategy
  • Operations excellence and performance management
  • Team leadership and development
  • Vendor and stakeholder relationship management
  • Customer-centric service delivery
  • Risk management and quality assurance
  • Innovation and continuous improvement

Nice-to-have

  • Shaping a brighter way forward
  • Architect of extraordinary workplace journeys
  • Moments of delight and genuine connections
  • Thought leadership in workplace experience

Key Requirements

  • 5+ years of experience in soft services or hospitality
  • Facilities management or operations experience
  • Proven leadership skills managing multiple priorities
  • Strong analytical and financial aptitude
  • Proficient in Microsoft Office Suite
  • Bachelor's degree or higher

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter