Digital Customer Success & Reliability Leader - Americas

GE VERNOVA

Remote, US
Base: $104,200.00 to $173,700.00; bonus: discretio...
Fully remote
10+ years in services and digital customer reliability
Customer-facing service-oriented experience
Team leadership across americas region
The role leads a team across the Americas to drive customer success, retention, and business growth for digital solutions

Job Summary

  • The role leads a team across the Americas to drive customer success, retention, and business growth for digital solutions.
  • Candidates must possess strong operational judgment to solve complex problems across technical, product, and service environments.
  • GE Vernova offers competitive compensation with a base salary range of $104,200.00 to $173,700.00 plus discretionary annual bonus eligibility.

Matching Summary

The role leads a team across the Americas to drive customer success, retention, and business growth for digital solutions.

Salary

Base: $104,200.00 to $173,700.00; Bonus: Discretionary annual bonus; Benefits: Medical, dental, vision, 401(k) matching, paid parental leave

Skills & Requirements

Must-have

  • 10+ years in Services and Digital Customer Reliability
  • Customer-facing service-oriented experience
  • Team leadership across Americas region

Nice-to-have

  • Power Generation industry background
  • Aftermarket services leadership
  • Cross-functional project management skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 10 years professional experience in Services and Digital Customer Reliability
  • Legal authorization to work in the US without sponsorship

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter