Automotive Fixed Operations Manager

Lithia Motors

Crater Lake, Oregon, US
Competitive pyy; not specified; medical, dental, v...
Staff recruiting training and development
Customer request resolution and engagement
Repair order inspection for accuracy
The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.
  • This role requires daily training of Service Advisors using role-play and evaluation checklists while ensuring technical staff possess the necessary experience breadth.
  • The position offers competitive pay, medical dental and vision plans, paid holidays, PTO, and a 401(k) retirement plan with employee stock purchase options.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts

Skills & Requirements

Must-have

  • Staff recruiting training and development
  • Customer request resolution and engagement
  • Repair order inspection for accuracy
  • Warranty receivables and service contract management
  • MIS reading for revenue generation
  • OSHA compliance for facility safety

Nice-to-have

  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • Self-motivated with focus on results
  • Team-oriented with positive attitude
  • Adaptable to change and continuous learning

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace requirement

Work Rights

Not specified

Tailored Resume

Cover Letter