Information Technology Analyst

SKECHERS SINGAPORE PTE. LTD.

Singapore, Singapore
Issue coordination and routing
It service management system ownership
Purchase order preparation
The role involves reviewing incoming IT issues and routing them to appropriate support personnel while ensuring timely resolution

Job Summary

  • The role involves reviewing incoming IT issues and routing them to appropriate support personnel while ensuring timely resolution.
  • Candidates will take ownership of the IT Service Management system to ensure tickets are properly logged, updated, assigned, and closed.
  • Responsibilities include preparing Purchase Orders, consolidating quotations, and maintaining documentation for staff workflows.

Matching Summary

Match Score: 75

The role involves reviewing incoming IT issues and routing them to appropriate support personnel while ensuring timely resolution.

Skills & Requirements

Must-have

  • Issue coordination and routing
  • IT Service Management system ownership
  • Purchase Order preparation
  • Documentation and manual creation
  • Vendor coordination

Nice-to-have

  • User Acceptance Testing assistance
  • Meeting note taking
  • Company event support
  • Process workflow development
  • Strong communication skills

Key Requirements

  • Experience with IT Service Management systems
  • Ability to prepare Purchase Orders
  • Strong documentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter