Lloyds Banking Group - Customer Support - Barnsley

Lloyds Banking Group

Barnsley, United Kingdom
Base: £23,954 - £24,640 after 6 months; bonus/equi...
Part-time, 32 hours per week
Face-to-face customer support
Handling everyday banking tasks
Supporting customers through important moments
Lloyds Banking Group is seeking a part-time Customer Support representative for their Barnsley branches, offering a salary of £23,954, increasing to £24,640 after six months. The role focuses on providing empathetic face-to-face support to customers in various banking situations, with opportunities for career progression within the company

Job Summary

  • You’ll start your journey in one of our branches, providing face‑to‑face support to customers, handling some everyday banking tasks, and helping people through important moments.
  • We don’t expect you to know everything about banking — we’ll teach you, and as you grow, you may progress into other roles across the Group.
  • We offer a wide-ranging benefits package, which includes a generous pension contribution, annual performance-related bonus, private medical benefit, and share schemes.

Matching Summary

Match Score: 85

Lloyds Banking Group is seeking a part-time Customer Support representative for their Barnsley branches, offering a salary of £23,954, increasing to £24,640 after six months. The role focuses on providing empathetic face-to-face support to customers in various banking situations, with opportunities for career progression within the company.

Salary

Base: £23,954 - £24,640 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension, Private Medical, Share Schemes, Holiday, Wellbeing Initiatives

Skills & Requirements

Must-have

  • face-to-face customer support
  • handling everyday banking tasks
  • supporting customers through important moments
  • promoting digital services
  • building customer confidence with digital banking

Nice-to-have

  • calm under pressure
  • adaptable and empathetic
  • people person
  • genuine teammate
  • acting with care and integrity

Key Requirements

  • minimum 12 months customer service experience
  • ability to quickly build relationships
  • commitment to deliver on promises

Work Rights

Not specified

Tailored Resume

Cover Letter