The role is responsible for the technical product leadership and lifecycle ownership of a portfolio of patient experience solutions across APAC, including patient-facing digital portals and CRM solutions
Job Summary
The role is responsible for the technical product leadership and lifecycle ownership of a portfolio of patient experience solutions across APAC, including patient-facing digital portals and CRM solutions.
You will translate business, patient, and operational needs into scalable, compliant, and outcome-driven digital solutions, acting as the connective layer between stakeholders and technology delivery teams.
Ensure solutions meet GxP, data privacy, data residency, and audit requirements across APAC and lead technical engagement with security, privacy, quality, and regulatory partners.
Matching Summary
The role is responsible for the technical product leadership and lifecycle ownership of a portfolio of patient experience solutions across APAC, including patient-facing digital portals and CRM solutions.
Skills & Requirements
Must-have
patient experience solutions
patient-facing digital portals
healthcare CRM
APAC regulatory requirements
data privacy and residency
Nice-to-have
product model operations
cross-functional team collaboration
influencing without authority
Key Requirements
5+ years of experience in product analysis, business analysis, or related technical functional roles
Bachelor’s degree in information technology, Computer Science, Business, or related field
Experience working in healthcare, pharmaceuticals, or regulated environments is preferred
Familiarity with patient experience operations is a strong advantage