Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference every day
Job Summary
Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference every day.
The role involves greeting patients courteously, scheduling appointments, completing check-in processes, verifying insurance, and collecting payments while maintaining confidentiality.
Employees must remain knowledgeable on current laws and regulations, comply with the company’s Compliance & Privacy Program, and demonstrate respect and cooperation in all staff relationships.
Matching Summary
Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference every day.
Skills & Requirements
Must-have
Patient registration and admission
Insurance verification and benefits explanation
Point-of-service collections
Data entry and information retrieval
Customer service in healthcare
Knowledge of healthcare insurance benefits
Compliance with billing regulations
Nice-to-have
Strong interpersonal skills
Effective verbal and written communication
Conflict resolution skills
Organizational and time management skills
Ability to work collaboratively
Attention to detail
Decision making skills
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience in healthcare or related field
Preferred associate’s degree
Preferred healthcare certifications (CHAM, CHAA, Medical Assistant)
Proficiency with Windows and healthcare software
Knowledge of federal, state, and local billing regulations