Level 2 Support Specialist

Welocalize

Noida, India
On-site
Advanced technical challenge resolution
End-to-end ownership of customer issues
Deep expertise in support model
The Technical Support specialist operates as the technical backbone of our support model

Job Summary

  • The Technical Support specialist operates as the technical backbone of our support model.
  • Technical Support specialists act as the escalation point, ensuring that advanced technical challenges are diagnosed quickly.
  • We bring practical, applied AI expertise to projects.

Matching Summary

The Technical Support specialist operates as the technical backbone of our support model.

Skills & Requirements

Must-have

  • advanced technical challenge resolution
  • end-to-end ownership of customer issues
  • deep expertise in support model

Nice-to-have

  • strong academic experience
  • working knowledge of AI tools
  • curated global community

Key Requirements

  • experience in technical support
  • strong problem-solving skills
  • knowledge of AI models

Work Rights

Not specified

Tailored Resume

Cover Letter