Sme- Gpp Payments

Finastra

Mississauga, ON, CA
Base: $98,100.00 - 147,100.00; bonus/equity: not s...
Hybrid
Fgpp issue and case analysis
Fgpp configuration experience
Customer-facing technical calls
Finastra is seeking a Subject Matter Expert (SME) for their GPP Payments division in Mississauga, ON, to serve as a technical focal point for clients and troubleshoot issues in production. The ideal candidate should possess strong FGPP knowledge, hands-on configuration experience, and customer-facing skills

Job Summary

  • At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry.
  • This role of the SME is to be the client's technical focal point for the client's FGPP in production and to troubleshoot and solve issues in production.
  • We offer a range of incentives including unlimited vacation, hybrid work, well-being programs, medical and retirement benefits, sustainability initiatives, DE&I participation, and career development opportunities.

Matching Summary

Match Score: 85

Finastra is seeking a Subject Matter Expert (SME) for their GPP Payments division in Mississauga, ON, to serve as a technical focal point for clients and troubleshoot issues in production. The ideal candidate should possess strong FGPP knowledge, hands-on configuration experience, and customer-facing skills.

Salary

Base: $98,100.00 - 147,100.00; Bonus/Equity: Not specified; Benefits: Medical, life & disability insurance, retirement plan, lifestyle and other benefits

Skills & Requirements

Must-have

  • FGPP issue and case analysis
  • FGPP configuration experience
  • Customer-facing technical calls
  • Escalation handling from L2
  • Trace and DB analysis
  • Payment processing flow review

Nice-to-have

  • Collaboration with L1 and L2 teams
  • Support for QA and testing fixes
  • Participation in DE&I groups
  • Hybrid working arrangements
  • Employee well-being initiatives

Key Requirements

  • Experience with FGPP in last 3 years
  • Proven hands-on FGPP configuration
  • Customer-facing experience
  • Escalation management skills

Work Rights

Not specified

Tailored Resume

Cover Letter