Team Member, Mass 2

RHB Bank

Kuala Lumpur, Malaysia
Excellent verbal and written communication skills
Strong telephone etiquette
Ability to manage stress effectively
The role involves efficiently handling customer inquiries while maintaining high standards of service

Job Summary

  • The role involves efficiently handling customer inquiries while maintaining high standards of service.
  • You will promote the Bank’s products and services through cross-selling and up-selling initiatives.
  • The position requires managing difficult customers professionally and ensuring overall satisfaction.

Matching Summary

The role involves efficiently handling customer inquiries while maintaining high standards of service.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Strong telephone etiquette
  • Ability to manage stress effectively

Nice-to-have

  • Pleasant personality
  • Strong problem-solving abilities
  • Good interpersonal skills

Key Requirements

  • Minimum Diploma or Degree holder
  • Experience in customer service or call centers
  • Willing to work on rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter