Production Support Analyst

FNZ

Gurgaon, India
2-5 years relevant experience
Proficiency in sql
Strong verbal and written communication skills
The role involves providing application support for client platforms while ensuring seamless functioning through proactive and reactive measures

Job Summary

  • The role involves providing application support for client platforms while ensuring seamless functioning through proactive and reactive measures.
  • Candidates will manage platform alerts, diagnose incidents, and collaborate with developers to ensure production fixes are fit for purpose.
  • FNZ offers rapid career growth and the opportunity to transform how over 20 million people invest through mission-led work.

Matching Summary

The role involves providing application support for client platforms while ensuring seamless functioning through proactive and reactive measures.

Skills & Requirements

Must-have

  • 2-5 years relevant experience
  • Proficiency in SQL
  • Strong verbal and written communication skills
  • Familiarity with ITIL frameworks
  • Incident diagnosis and resolution

Nice-to-have

  • Knowledge of financial markets and products
  • Experience with PagerDuty or Splunk
  • Basic Microsoft .NET development knowledge
  • Self-starter attitude
  • Proactive service improvement mindset

Key Requirements

  • Degree in Computer Science, IT, or related field
  • 2–5 years of experience in a relevant role
  • Familiarity with ITIL or equivalent frameworks

Work Rights

Not specified

Tailored Resume

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