Specialist Customer Service - Em South

adidas AG

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On-site
Customer orderbook management
Order processing and reporting
Issue resolution
This diverse role will see you managing a variety of tasks relating but not limited to management of wholesale customer orderbooks, processing, reporting and KPI management linked to overall business priorities and forecasts

Job Summary

  • This diverse role will see you managing a variety of tasks relating but not limited to management of wholesale customer orderbooks, processing, reporting and KPI management linked to overall business priorities and forecasts.
  • Deliver excellent orderbook fulfilment inline with customer requirements, business forecasts and inbound availability and updates.
  • Engage with multiple stakeholders to problem solve and drive issue resolution across system landscape and customer related query’s.

Matching Summary

This diverse role will see you managing a variety of tasks relating but not limited to management of wholesale customer orderbooks, processing, reporting and KPI management linked to overall business priorities and forecasts.

Skills & Requirements

Must-have

  • customer orderbook management
  • order processing and reporting
  • issue resolution
  • supply chain collaboration
  • Microsoft Office skills

Nice-to-have

  • proactive approach
  • driving change
  • relationship building
  • team environment performance

Key Requirements

  • Bachelors degree in related field
  • Minimum +2 years experience
  • SAP experience preferable
  • Salesforce experience preferable

Work Rights

Not specified

Tailored Resume

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