Customer Service Analyst (onsite)

RTX (Raytheon)

Colorado Springs, Colorado, United States
Base: 57,200 usd - 108,800 usd; bonus/equity: not ...
Hybrid
Customer order processing
Problem-solving skills
Customer relationship management
In this role, you will be responsible for processing customer orders and returns, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction

Job Summary

  • In this role, you will be responsible for processing customer orders and returns, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
  • You will develop and maintain customer relationships and receive/answer questions about order status, product information, and pricing.
  • Collins Aerospace offers a competitive benefits package including medical, dental, and vision insurance, as well as a generous 401(k) plan.

Matching Summary

In this role, you will be responsible for processing customer orders and returns, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.

Salary

Base: 57,200 USD - 108,800 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer order processing
  • Problem-solving skills
  • Customer relationship management

Nice-to-have

  • Experience in manufacturing
  • Knowledge of SAP
  • Strong communication skills

Key Requirements

  • Typically requires a University Degree
  • Less than 2 years prior relevant experience
  • Customer-facing experience preferred

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter