Sr. Technical Account Manager, Enterprise Support

AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED

Singapore, Singapore
5+ years technical engineering experience
Proficiency in mandarin language required
Troubleshooting compute storage networking databases
The role involves acting as a strategic expert to ensure key enterprise customer success on the AWS platform

Job Summary

  • The role involves acting as a strategic expert to ensure key enterprise customer success on the AWS platform.
  • Candidates must be proficient in Mandarin to liaise with clients who predominantly communicate in that language.
  • The position requires deep reviews of service disruptions, metrics, and detailed prelaunch planning for complex incidents.

Matching Summary

Match Score: 85

The role involves acting as a strategic expert to ensure key enterprise customer success on the AWS platform.

Skills & Requirements

Must-have

  • 5+ years technical engineering experience
  • Proficiency in Mandarin language required
  • Troubleshooting compute storage networking databases

Nice-to-have

  • 24x7 operational services environment experience
  • AWS services or cloud offerings knowledge
  • Internal enterprise customer-facing technical lead experience

Key Requirements

  • 5+ years of technical engineering experience
  • Mandarin language proficiency
  • Experience with distributed systems troubleshooting

Work Rights

Not specified

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