Senior Business Analyst (hybrid)

American Family Insurance

Madison, WI, US
$88,000.00 - $145,000.00 salary; not specified; co...
Hybrid
Servicenow platform expertise
Requirements elicitation and analysis
Agile, iterative, or waterfall methodologies
The Senior Business Analyst ensures ServiceNow enhancements and large initiatives are well-scoped, aligned to business objectives, and implemented consistently with best practices

Job Summary

  • The Senior Business Analyst ensures ServiceNow enhancements and large initiatives are well-scoped, aligned to business objectives, and implemented consistently with best practices.
  • Responsibilities include partnering with business subject matter experts and technical teams to translate business needs into functional and non-functional requirements for the ServiceNow platform.
  • The company offers comprehensive benefits supporting physical, emotional, and financial wellbeing, including medical, dental, vision, 401(k) contribution, pension plan, and paid time off.

Matching Summary

The Senior Business Analyst ensures ServiceNow enhancements and large initiatives are well-scoped, aligned to business objectives, and implemented consistently with best practices.

Salary

$88,000.00 - $145,000.00 Salary; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • requirements elicitation and analysis
  • Agile, iterative, or waterfall methodologies
  • stakeholder management skills
  • enterprise platform support

Nice-to-have

  • customer-driven solutions
  • strategic and tactical levels
  • process design and strategy

Key Requirements

  • Senior Business Analyst experience
  • ServiceNow Certified System Administrator (CSA) or equivalent
  • modeling techniques experience

Work Rights

Not specified

Tailored Resume

Cover Letter