Senior Automation Analyst - Ai

Unisys

Multiple Locations
On-site
Customer onboarding to sea platform solutions
Translate onboarding requirements
User stories and onboarding workflows
Partner with Deployment teams to support end-to-end customer onboarding to SEA Platform solutions

Job Summary

  • Partner with Deployment teams to support end-to-end customer onboarding to SEA Platform solutions.
  • Translate customer-specific business needs into clear technical requirements and implementation plans.
  • Analyze onboarding performance, customer usage, and product metrics to identify improvement opportunities.

Matching Summary

Partner with Deployment teams to support end-to-end customer onboarding to SEA Platform solutions.

Skills & Requirements

Must-have

  • customer onboarding to SEA Platform solutions
  • translate onboarding requirements
  • user stories and onboarding workflows
  • process flows and system diagrams
  • liaison between technical and customer teams
  • analyze onboarding performance metrics
  • identify automation opportunities

Nice-to-have

  • modern software development practices
  • Agile ceremonies alignment

Key Requirements

  • Proven experience in onboarding, implementation, or deployment-focused Business Analyst roles
  • Solid understanding of IT Service Management (ITSM) platforms
  • Familiarity with APIs and system integrations
  • Experience working in Agile/Scrum environments
  • Strong analytical skills
  • Experience with process mapping and diagramming tools

Work Rights

Not specified

Tailored Resume

Cover Letter