Senior Technical Support Engineer : Payments Orchestrator
Jack Henry
Allen, TX, USA
$79,000-$110,000; not specified; not specified py
On-site
Java and other oo languages
Mysql experience
Saas applications
You will have direct responsibility for ensuring Jack Henry’s clients deploy our solutions in accordance with industry best practices and you will actively participate in pre-sales, integration, and support activities
Job Summary
You will have direct responsibility for ensuring Jack Henry’s clients deploy our solutions in accordance with industry best practices and you will actively participate in pre-sales, integration, and support activities.
Provide first line support to Jack Henry clients and serve as a solutions resource to pre-sales efforts.
At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.”
Matching Summary
You will have direct responsibility for ensuring Jack Henry’s clients deploy our solutions in accordance with industry best practices and you will actively participate in pre-sales, integration, and support activities.
Salary
$79,000-$110,000; Not specified; Not specified
Skills & Requirements
Must-have
Java and other OO languages
MySQL experience
SaaS applications
cloud environment (AWS preferred)
client implementations
troubleshooting efforts
Nice-to-have
high volume, high throughput application
financial reconciliation analysis
virtual ledgering understanding
client engagement experience
technical writing skills
leadership and negotiation skills
Key Requirements
Minimum 6 years of experience
At least 5 years’ experience with Java
At least 4 years’ experience with MySQL
At least 5 years’ experience with SaaS applications
Bachelor’s and/or Master’s degree or equivalent combination of training and experience