Cross Technology Service Delivery Field Support Engineer (L1)

NTT SINGAPORE PTE. LTD.

D12 Balestier, Serangoon, Toa Payoh, 8 KALLANG AVENUE APERIA 339509
Sgd 3,200 - 4,200 / monthly pm
On-site
Switches
Network engineering
Ccna
The Cross Technology Service Delivery Field Support Engineer (L1) position at NTT SINGAPORE PTE. LTD. is an entry-level role focused on providing technical support and field engineering services to clients. The ideal candidate will possess foundational knowledge in IT and collaboration technologies, along with strong communication skills

Job Summary

  • Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution
  • The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions
  • Key responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational

Matching Summary

Match Score: 75

The Cross Technology Service Delivery Field Support Engineer (L1) position at NTT SINGAPORE PTE. LTD. is an entry-level role focused on providing technical support and field engineering services to clients. The ideal candidate will possess foundational knowledge in IT and collaboration technologies, along with strong communication skills.

Salary

SGD 3,200 - 4,200 / Monthly

Skills & Requirements

Must-have

  • Switches
  • Network Engineering
  • CCNA
  • Incident Management Tool
  • Fault Reporting

Nice-to-have

  • Engineering Support
  • Routers
  • Incident Handling
  • Incident & Problem
  • WAN
  • Network Security
  • Firewalls

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

Cover Letter