Customer Care Specialist

Nexhealth

United States, United States
Base: $90,000; bonus/equity: not specified; benefi...
Onsite
Crm system experience
Contract management
Customer retention
NexHealth is accelerating innovation in healthcare by building the infrastructure layer for modern healthcare

Job Summary

  • NexHealth is accelerating innovation in healthcare by building the infrastructure layer for modern healthcare.
  • The role focuses on managing customer churn, retention, and contract-related cases end-to-end within HubSpot.
  • Employees enjoy benefits such as full medical, dental, and vision coverage, flexible PTO, and high-impact work.

Matching Summary

NexHealth is accelerating innovation in healthcare by building the infrastructure layer for modern healthcare.

Salary

Base: $90,000; Bonus/Equity: Not specified; Benefits: Full Medical, Dental, Vision coverage

Skills & Requirements

Must-have

  • CRM system experience
  • contract management
  • customer retention
  • communication skills
  • attention to detail

Nice-to-have

  • HubSpot experience
  • healthcare industry knowledge
  • problem-solving mindset

Key Requirements

  • 2+ years experience in Customer Support or related function
  • experience with CRM systems
  • ability to interpret contract terms

Work Rights

Not specified

Tailored Resume

Cover Letter