Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
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Monitoring critical data center infrastructure
Ensuring uninterrupted operations
Identifying and escalating faults
** The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations. This role requires experience in a secure environment and strong communication skills to manage technical issues and support data center operations. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations. This role requires experience in a secure environment and strong communication skills to manage technical issues and support data center operations. **

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • ensuring uninterrupted operations
  • identifying and escalating faults
  • central dispatcher during campus issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least one year of experience
  • Experience in a secure environment
  • Associate's degree or technical training in a related field (preferred)
  • At least one year of computer support experience (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter