Customer Success Manager - Sales/ Service Cloud, Hebrew Speaking
Salesforce UK
Dublin, Ireland
Hebrew and english fluency required
Salesforce product and platform knowledge
Customer success methodology
The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce
Job Summary
The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce.
Responsibilities include using the Customer Success Methodology, understanding customer implementations, guiding organizational strategy, and proactively identifying risks.
Benefits include well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits.
Matching Summary
The Success Manager demonstrates deep business, industry, and product knowledge to partner with customers and guides them to accelerate business value and return from their investment with Salesforce.
Skills & Requirements
Must-have
Hebrew and English fluency required
Salesforce product and platform knowledge
Customer success methodology
Drive business value and innovation
Build executive-level relationships
Nice-to-have
Deep curiosity for customer needs
Grasp and explain complex concepts
Retail e-commerce strategy understanding
Key Requirements
7-10 years relevant industry expertise
In-depth knowledge in one or more lines of business
Strong consulting skills and trusted advisor experience
Ability to drive C-level conversations and handle objections