Institutional Client Services Associate

Interactive Brokers Group, Inc.

Dublin, Ireland
Hybrid (4 days in the office; 1 day remote)
Troubleshoot technical, account, and trade queries
Relationship management for institutional clients
Proficiency in english and an additional european language
Interactive Brokers Group, Inc. is seeking an Institutional Client Services Associate in Dublin, Ireland, to provide exceptional support to professional clients in the financial services sector. The role involves troubleshooting, relationship management, and project management while requiring proficiency in English and an additional European language

Job Summary

  • Provide unparalleled service to IBKR's existing and prospective clients, including banks, hedge funds, financial advisors, and introducing brokers.
  • Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat, and assist with multiple trading platforms.
  • Competitive compensation packages including private healthcare, pension, life insurance, income protection, and discretionary annual bonus, along with a hybrid working model.

Matching Summary

Match Score: 85

Interactive Brokers Group, Inc. is seeking an Institutional Client Services Associate in Dublin, Ireland, to provide exceptional support to professional clients in the financial services sector. The role involves troubleshooting, relationship management, and project management while requiring proficiency in English and an additional European language.

Skills & Requirements

Must-have

  • Troubleshoot technical, account, and trade queries
  • Relationship management for institutional clients
  • Proficiency in English and an additional European language

Nice-to-have

  • Experience in international settlements or clearing operations
  • Passion for technology and financial markets
  • Third language proficiency is beneficial

Key Requirements

  • University degree or higher
  • 1-2 years' client-facing experience
  • In-depth knowledge of financial products

Work Rights

Not specified

Tailored Resume

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