Customer Experience Manager

Five Below

Towson, MD, United States
Base: $18.50; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service
Front end merchandising
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • The Customer Experience Manager is responsible for leading their assigned store to achieve and maintain customer service score goals and leading front end operations.
  • Five Below offers a benefits site covering health, financial, and personal wellness, and is committed to working with and providing reasonable accommodations for individuals with disabilities.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $18.50; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service
  • Front end merchandising
  • Store cleanliness and recovery
  • Opening and closing procedures

Nice-to-have

  • Let Go & Have Fun culture
  • Super energy and passion
  • Creative thinking
  • Composure under pressure

Key Requirements

  • Minimum 2 years management experience
  • High School Graduate or equivalent
  • College experience preferred
  • Excellent verbal and written communication
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter